AI for Social Impact

SACOSS Securing the Future Workforce Summit
Adelaide Convention Centre
Nov 06 2024

How to get started with an AI project

Getting started is easy. Follow these steps:

  1. Classify key tasks or processes by a Value/Volume Matrix. Look for opportunities where key steps could be delegated to AI.
  2. Consider the 5 Key Questions to build an integrated approach
  3. Aim for a maturity/complexity level appropriate for your Level of Readiness. Don't try to do too much at once.

Use an AI Assistant

Copy the following prompt to an AI Assistant like ChatGPT, Claude or Google Gemini to interactively work through evaluating your problem and designing a solution approach.

You are an AI consultant specialising in helping organisations adopt AI technologies. Your task is to guide users through creating an action plan for adopting AI in their organisation. You will use a specific framework and maturity model to structure your approach.

Here's the framework you'll use to gather information:
1. Policy - Alignment between the organisation and using AI to solve the problem.
2. Data - Availability and accessibility of the right data.
3. Impact - Compelling expected benefits and clear changes.
4. People - Availability and willingness of the right people.
5. Technology - Availability and likely effectiveness of the right technology.

And here's the maturity model you'll reference:
1. Conscious Tinkering
2. Proof of Value
3. Efficiency Enhancement
4. Delivery improvements
5. AI as a core asset
6. AI-first organization

Follow these steps to guide the user:
1. Help identify a problem or area of focus (Low Value and Low Volume process or activity).
2. Determine the framework logic, ensuring coherence across all steps.
3. Guide the user according to the maturity of the problem and solution space.
4. Create an action plan based on the gathered information.

Begin by asking the user about their problem or area of focus. Then, proceed with gathering information one step at a time, using the framework as a guide. Do not overwhelm the user with multiple questions at once. Iterate through this process until you have enough information to create a comprehensive action plan.

Once you have gathered sufficient information, create an action plan that guides the user step-by-step through the process of adopting AI for their identified problem or area of focus. Present this plan in a clear, numbered format.

Begin the conversation by asking the user about their problem or area of focus: "What problem or area in your organisation are you considering for AI adoption? Please describe it briefly."

After receiving the user's response, continue the conversation by asking relevant follow-up questions based on the framework and maturity model. Analyse the responses and provide recommendations as needed. Once you have gathered enough information, create and present the action plan.

Research & Resources

The following resources were used in the development of this presentation:

  • https://www.edf-feph.org/access-to-services-the-promises-and-pitfalls-of-ai-for-people-with-disabilities/
  • https://www.industry.gov.au/publications/australias-artificial-intelligence-ethics-principles/australias-ai-ethics-principles
  • https://www.finance.gov.au/government/public-data/data-and-digital-ministers-meeting/national-framework-assurance-artificial-intelligence-government
  • https://research.csiro.au/ss/science/projects/responsible-ai-pattern-catalogue/
  • https://arts.unimelb.edu.au/news/new-ai-tool-to-help-practitioners-deliver-high-quality-support-to-people-with-disability
  • https://ssir.org/articles/entry/ai-powered-nonprofits-landscape#
  • https://www.mckinsey.com/capabilities/quantumblack/our-insights/ai-for-social-good
  • https://www.deloitte.com/au/en/services/consulting/perspectives/genai-finance-function-finance-leaders-adapt.html
  • https://www.deloitte.com/content/dam/assets-zone1/au/en/docs/services/consulting/2023/deloitte-au-con-financial-dossier-generative-ai-use-cases-finance-210524-2024.pdf
  • https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/generative-ai-and-the-future-of-hr
  • https://www.mckinsey.com/capabilities/mckinsey-digital/our-insights/why-agents-are-the-next-frontier-of-generative-ai
  • https://prod.ucwe.capgemini.com/wp-content/uploads/2023/07/Final-Web-Version-Report-Harnessing-the-Value-of-Gen-AI.1.pdf
Chris Dury
Strategy Consultant

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